ASSOCIATE - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Associate - Inbound Chat - Customer Operations (Pune)

Associate - Inbound Chat - Customer Operations (Pune)

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We're seeking a driven and results-oriented Associate to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our live chat platform. You'll deliver exceptional service, addressing a wide range of questions in a timely and effective manner.

If you have a proven understanding of customer service principles, are comfortable with technology, and possess excellent communication skills, we encourage you to apply.

  • Duties include:
  • Interacting to customer questions via live chat
  • Resolving with technical issues and providing service information
  • Managing accurate customer records in our CRM system
  • Communicating with other departments to ensure a seamless customer experience

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for connecting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll answer their queries, offer support, and guarantee a positive customer experience.

At Eclerx, we offer a vibrant work environment where you can advance your skills and play a role in our success. We also provide attractive compensation and benefits packages to ensure our employees are recognized.

Are you interested in this exciting opportunity, please submit your resume today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a driven individual with proven customer service skills? Do you excel at helping users resolve their queries in a timely and professional manner? If so, then this exciting Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing exceptional customer service. Our team of experienced experts work together to deliver a smooth customer experience.

  • As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Addressing to client requests via live chat in a friendly manner.
  • Handling common problems effectively and efficiently.
  • Escalating complex issues to the appropriate specialist.
  • Ensuring a valuable customer experience.

If you are check here ready to join our successful team and make a real impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a proven understanding of customer service principles and a talent for resolve customer queries effectively, we encourage you to join us!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications:Excellent communication and interpersonal skills

We offer a dynamic work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a passionate individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are dedicated to providing our customers with a seamless experience. As an inbound chat analyst, you will be the first point of contact for our clients, addressing their questions in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with proven customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Analyst , you will be the first point of communication for our valued customers, delivering timely and accurate solutions to their questions . You will utilize your knowledge to troubleshoot a spectrum of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a customer-focused individual with strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!

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